Magenta publishes research into Japanese FM market

Front cover Japan documentMagenta has published a research report into the FM market in Japan. The 24-page document explores the Japanese culture and its impact on facilities management; the status of FM in Japan; the market structure; the challenges and opportunities for global FM businesses wanting to set up in Japan; the role of professional associations; the training and qualifications landscape; and the future for the Japanese FM market.

“The week I spent in Tokyo, sampling cuisine as beautiful as it was, at times, challenging to eat, visiting early morning fish markets which put Billingsgate in the shade and wandering around gardens full of Borrowed Scenery, was inspiring,” says the report author Cathy Hayward, who is also Magenta’s managing director. “The Japanese FM market is fundamentally different from the UK and it was fascinating exploring the very different way that FM is perceived in the country.”

The document follows Hayward’s week-long research visit to Tokyo last year and is based on seven interviews with key figures, in addition to independent research: Craig Cox, director, facility management, CBRE Japan; Ian Huggett, regional director, Systech International; Yoshiki Ikeda, executive director, Japan Facility Management Association; Helio Kutomi, operations director, ISS Japan; Toshiaki Matsuoka, associate professor, FM, Nagoya University; Paul McGuire, director, operations and regional executive, North Asia, Johnson Controls Global WorkPlace Solutions; and Yoshitomo Tajima, head of Integrated facilities management Japan, JLL Japan.

The hard copy document is priced £99, while a pdf costs £75. To purchase your copy, please email

Cathy Hayward