The design challenge: How to make impact reports people want to read

Too many organisations spend months collecting data and aligning frameworks, only for their impact report to land with a thud. Skimmed once, then forgotten.

This isn’t unusual. Many impact reports are technically sound but practically unreadable. They tick compliance boxes but fail in their real purpose: engaging stakeholders, building trust and showing leadership. The problem usually lies not in the data, but in the design.

The three traps of bad report design

  1. Data overload
    Numbers are important, but pages of spreadsheets don’t inspire confidence. They induce fatigue. Investors, regulators, and employees want clarity, not clutter. Without visualisation, your biggest achievements risk getting buried.
  • Storytelling failure
    When a report reads like a regulatory filing, stakeholders disengage. They want to see the human side – the employees who’ve driven progress, the communities that have benefitted, the suppliers responsible for innovating with you. Without stories, your report feels faceless and forgettable.
  • Digital afterthought
    Too many reports are designed for print and uploaded online as an afterthought. But most readers now engage digitally. Without clickable navigation, responsive layouts or bite-sized highlights, you’re limiting your reach and impact.

What good design looks like

The most effective reports bring data, storytelling and transparency together in a format that stakeholders want to explore. That means data visualisation that highlights trends over time, layouts that guide readers through complex information, and narratives that explain why progress matters. Strong design isn’t about decoration – it’s about accessibility and clarity.

A good example is our own Impact Report which we deliberately designed to be as engaging as it is informative. Alongside metrics on our environmental and social performance, we included photography of our team, clear infographics to showcase progress at a glance, and storytelling to explain the ‘why’ behind the numbers.

The design was optimised for digital as well as print, ensuring the report was easy to navigate whether on a laptop, tablet or phone. By balancing data with human stories and visual clarity, we created a document stakeholders genuinely wanted to read and share.

Why it matters

PwC’s Global Investor Survey shows that 87% of investors want clarity on environmental and social impact. If that clarity is buried in dense text, the opportunity is lost. A well-designed impact report communicates your achievements, protects your credibility and strengthens your reputation.

A quick design checklist

Before signing off your next impact report, ask:

  • Can a stakeholder grasp our main achievements within five minutes?
  • Do visuals make complex data easy to interpret?
  • Is the design optimised for digital as well as print?
  • Does the report balance numbers with human stories?

If the answer is yes, you’re on your way to creating an impact report people will actually read – and remember.

Conclusion

An impact report is more than a record of progress. It’s a reflection of your organisation’s values. Good design makes that reflection sharper, clearer and more compelling. Without it, even the best data risks gathering digital dust.

At Magenta, we help organisations transform dense information into engaging, accessible, and credible reports. Find out more with our free guide on creating a powerful impact report. If you’d like to explore what your next report could become, email me on greg@magentaassociates.co.

Greg Bortkiewicz